Shipping and Returns
We offer complementary shipping on all orders world-wide. Our prints are individually made to order so please allow up to 3 weeks to receive your order domestically and up to up to 6 weeks to receive you order internationally depending on your location. Print only orders will be shipped within 7 days. Order time is dependent on the amount of of orders being processed and we will fulfil all orders as quickly as possible.
Each print is safely packaged before being complimentarily mailed via trackable courier domestically and Australia Post internationally.
Please note: International orders may be subject to local charges. Any customs or import duties / taxes and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Freyee Photography cannot be held responsible for any additional charges on your order. Policies change from country to country so please contact your local customs office for further information. Freyee Photography cannot mark international orders as gifts to bypass or reduce any customs fees as this is an illegal practice.
Due to our product being exclusively printed and framed for each order, we do not accept returns.. In the rare event that your print arrives damaged, please contact us immediately and we will rectify the problem.